🛠️ Technical Support
Depovet MMC Online Pet Store

We are always ready to assist you with any technical issues related to the website or order processing.

💻 What We Can Help With

You can contact technical support if you experience:

• problems with placing an order;

• payment errors;

• difficulties with registration or logging into your account;

• incorrect website operation (pages not loading, errors, etc.);

• questions related to your personal account;

• any other technical issues.

📩 How to Contact Support

To get assistance, you can:

• use the feedback form on the website;

• send us an email;

• contact us by phone listed in the “Contacts” section.

⏱️ Response Time

• requests are processed within the same business day;

• in complex cases, the response time may be extended, but you will be notified;

• priority is given to issues related to payments and order processing.

📌 Before Contacting Support

To help us assist you faster, please:

• provide your order number (if available);

• describe the issue in as much detail as possible;

• attach screenshots of the error if necessary.

🔐 Security

Never share your bank card details, passwords, or verification codes with third parties. Depovet employees will never request such information.